Shipping and Returns | distefan 3d print Shipping and Returns– distefan 3d print


Shipping and Returns

Return Policy

Posted by Sasa Drobac on

Distefan 3D Printing works exclusively with Shapeways – the world’s largest online 3D printing service, community and marketplace. Shapeways handles all Distefan 3D Printing financial transactions, as well as production from its factories in New York City, USA, and Eindhoven, the Netherlands. All Distefan 3D Printing Items is made to order. Due to complex production, an ordered piece is ready for shipment in 6 days upon ordering. So, if you have a specific date in mind when you want an item to be delivered, be careful to order on time. Shapeways ships worldwide, from their factory that is nearest to you. The...

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Where will my order ship from?

Posted by Dimitrije Drobac on

Orders shipping to the United States (excluding Puerto Rico), Canada, Australia, and New Zealand, will ship from our distribution center in Long Island City, New York.   Orders shipping to the rest of the world will ship from our distribution center in Eindhoven, Netherlands

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Does we ship worldwide?

Posted by Dimitrije Drobac on

We ship your order almost anywhere in the world!  However, to protect you against fraud, we require that your order’s final destination matches the country associated with your billing address.   Non-serviceable Countries: Due to service limitations by our carriers as a result of internal policies or international trade embargoes and economic sanctions, we are unable to ship to the following countries. More information can be found at the websites of our carriers UPS and USPS. We are unable to ship to the following countries: AC Ascension Islands AQ Antarctica BV Bouvet Island CC Cocos (Keeling) Islands CU Cuba CX Christmas Island EH Western Sahara...

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Shipping time & costs

Posted by Sasa Drobac on

This article is about the time it will take for your order reach you once it has shipped from our distribution centers.  For information on how long it will take to manufacture your models, check out our article on turnaround time!  Below, find all of our available shipping methods by destination.  Please note that the delivery time estimates do not include production times, they are strictly estimates that indicate how long your package may take to arrive after it ships.  All prices exclude VAT and Sales Tax.   Destination Option Delivery Time(Business Days) Flat Rate United States ValueStandardTwo DayNext Day 2-51-521 $4.99$8.99$11.99$15.99...

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How long will it take to print my models?

Posted by Sasa Drobac on

This article is about the manufacturing speeds available for each material - for information on shipping speeds and costs, check out our article on shipping time & costs! Each material we offer has a unique print and post-print process.  Because of this, each material also has its own set of production times (ie. the time it takes for us to make your order before it ships).  You can always find turnaround times for each material in our Materials hub here, but check out the general estimated time for each family below.  Please note that these lead times are based on our Priority manufacturing speed. ...

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