Shipping policy

At Distefan 3D Print, we strive to provide a seamless and efficient shipping experience for our valued customers. Please take a moment to review our shipping policy to understand the details and procedures related to shipping your orders.

 Order Processing Time:

After receiving your order, we will carefully review and process it within 1-2 business days. This includes verifying the order details, preparing the items, and conducting necessary quality checks to ensure your satisfaction.

 Shipping time & costs:

We offer standard shipping method by UPS and USPS to accommodate your needs.

This article is about the time it will take for your order reach you once it has shipped from our distribution centers.

Below, find shipping method by destination. All prices exclude VAT and Sales Tax.

Destination

Option

Delivery Time
(Business Days)

Flat Rate

United States

Standard

3-6

$7.99

Canada

Standard 

3-8

$12.99

Netherlands, Belgium, Germany, Luxembourg

Standard

2-3

$11.99

United Kingdom

Standard

2-3

$14.99

Rest of EU

Standard

2-3

$14.99

Australia, New Zealand

Standard 

5-9

$19.99

Rest of World

Standard

2-3

$34.99

 

You will receive an email as soon as your order is shipped. This email will contain a tracking code you can use to check the current status of your shipment.

Please note that our carriers only pick up orders on business days and it may take a couple of hours for the status to update online. If your order was shipped on Saturday, you will be able to see a status change on Monday evening the earliest.

  Tracking Information:

Once your order is shipped, we will provide you with a tracking number via email or through our website. You can use this tracking number to monitor the progress of your shipment and stay updated on its estimated arrival.

  International Shipping:

We proudly offer international shipping to many countries. However, please note that customs duties, taxes, or import fees may apply upon arrival in your country. These charges are the responsibility of the customer and are not included in the shipping costs. We recommend checking with your local customs office for more information on potential fees or restrictions.

 Order Tracking and Support:

If you have any questions or concerns about your order's shipping status, please feel free to reach out to our customer support team. We are here to assist you and provide updates on your shipment.

 At Distefan 3D Print, we are committed to ensuring that your orders are securely packaged and delivered to you in a timely manner. We work with trusted shipping partners to ensure reliable service and strive to exceed your expectations.

 If you have any further questions or require additional assistance, please don't hesitate to contact our customer support team.